The Iconic.

The Iconic.

Background & Insight

The click was already ours. 

When Australians want The Iconic, they type The Iconic. The brand owns its name in search so we asked the question most media plans dodge: how much brand paid search spend is real work, and how much just buys back demand that was always going to land?

The insight was simple: We built the dashboard and the business case. The answer was clear: brand paid search was scooping up clicks organic would have won for nothing. So we didn’t guess. We tested.

Background & Insight

The click was already ours. 

When Australians want The Iconic, they type The Iconic. The brand owns its name in search so we asked the question most media plans dodge: how much brand paid search spend is real work, and how much just buys back demand that was always going to land?

The insight was simple: We built the dashboard and the business case. The answer was clear: brand paid search was scooping up clicks organic would have won for nothing. So we didn’t guess. We tested.

The Idea & Results

The Idea & Results

Record new customers & one of fastest growing Telcos

The bet

Switch paid off on pure brand terms and let organic pick up the slack with no hit to sales. Side by side with The Iconic and Google, we built a proper experiment before a single dollar moved.

How we ran it

  • Strategic, not blanket. Competitors bid on the brand’s name too so we pulled paid back only where organic could hold the ground.

•     Brand terms only. Aimed at the queries most likely to be cannibalised.

•     Revenue-first. A conversion-lift A/B test on sales, not just traffic.

•     30/70 split. Three in ten users saw no brand ads; the rest, business as usual.

•     Clean read. Run through a quiet promo window so the numbers told the truth.

It settled it. Sales held; organic absorbed the demand paid had been buying.

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Less budget spent bidding on the brand’s own name.

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Less budget spent bidding on the brand’s own name.

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Less budget spent bidding on the brand’s own name.

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Revenue lost. Organic picked up what paid put down.

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Revenue lost. Organic picked up what paid put down.

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Revenue lost. Organic picked up what paid put down.

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Consideration grew by up to 40% among 18-34. YouGov Brand Tracking.

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Consideration grew by up to 40% among 18-34. YouGov Brand Tracking.

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Consideration grew by up to 40% among 18-34. YouGov Brand Tracking.

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For the first time in 18 months, net user movement turned positive.

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For the first time in 18 months, net user movement turned positive.

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For the first time in 18 months, net user movement turned positive.

Have a campaign, brief or challenge in mind?

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Let’s talk.

Tell us about your brief or business challenge — brand, performance, creative, social, earned or search and LLMs. We'll wire it together for commercial magic.

Have a campaign, brief or challenge in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk.

Tell us about your brief or business challenge — brand, performance, creative, social, earned or search and LLMs. We'll wire it together for commercial magic.

Have a campaign, brief or challenge in mind?

By submitting, you agree to our Terms and Privacy Policy.

Let’s talk.

Tell us about your brief or business challenge — brand, performance, creative, social, earned or search and LLMs. We'll wire it together for commercial magic.