

Record new customers & one of fastest growing Telcos
The bet
Switch paid off on pure brand terms and let organic pick up the slack — with no hit to sales. Side by side with The Iconic and Google, we built a proper experiment before a single dollar moved.
How we ran it
Strategic, not blanket. Competitors bid on the brand’s name too — so we pulled paid back only where organic could hold the ground.
• Brand terms only. Aimed at the queries most likely to be cannibalised.
• Revenue-first. A conversion-lift A/B test on sales, not just traffic.
• 30/70 split. Three in ten users saw no brand ads; the rest, business as usual.
• Clean read. Run through a quiet promo window so the numbers told the truth.
It settled it. Sales held; organic absorbed the demand paid had been buying.