1. Information We Collect

1.1 Personal Information

When you interact with us or the Site, we may collect personal information you provide directly, including:

• Name

• Email address

• Phone number

• Company or business name and role

• Details of your brief, business, or marketing enquiry

• Any other information you choose to provide when contacting us, subscribing to our updates, or engaging our services

In the course of delivering campaigns for our clients, we may also handle personal information about our clients' customers or audiences. Where we do, we act in line with our agreement with that client and applicable privacy law.

1.2 Technical and Non-Personal Information

When you visit the Site, we may automatically collect technical information, including:

• IP address

• Browser type and version

• Device type and operating system

• Referring URL

• Pages visited and time spent on the Site

• Information collected via cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our services and the Site

• Respond to your enquiries and communicate with you about our services

• Plan, deliver, and measure marketing and advertising activity (for ourselves and our clients)

• Personalise and enhance your experience

• Analyse Site usage and performance

• Maintain security and prevent fraud or misuse

• Meet our legal and regulatory obligations

Where we send you marketing communications, we do so in accordance with the Spam Act 2003 (Cth). You can opt out at any time using the unsubscribe link in our emails or by contacting us.

3. How We Share Your Information

We do not sell your personal information. We may share it in limited circumstances:

• Service providers: With trusted third parties who help us operate, such as website hosting, analytics, advertising, CRM, and email platforms — bound to protect your information and use it only for the services they provide to us.

• Clients: Where information relates to work we deliver on a client's behalf, consistent with our engagement with that client.

• Legal compliance: Where required or authorised by law, or to protect our rights, safety, or property.

• Business transfers: In connection with a merger, acquisition, or sale of assets, where information may transfer to a successor entity.

4. Overseas Disclosure

Some of our service providers (for example, hosting, analytics, and advertising platforms) may store or process information outside Australia. Where we disclose personal information overseas, we take reasonable steps to ensure it is handled consistently with the Australian Privacy Principles.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the Site, remember your preferences, and collect analytics. You can manage or disable cookies through your browser settings, though some features of the Site may not work properly as a result.

6. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes set out in this Policy, or as required by law. When information is no longer needed, we take reasonable steps to destroy or de-identify it.

7. Security

We take reasonable steps to protect personal information from misuse, interference, loss, and unauthorised access, modification, or disclosure. However, no method of transmission over the internet is completely secure, and you provide information to us at your own risk.

8. Third-Party Links

The Site may contain links to third-party websites. We are not responsible for their privacy practices. We encourage you to review the privacy policy of any site you visit before providing personal information.

9. Your Rights and Choices

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Request access to the personal information we hold about you

• Request that we correct information that is inaccurate, out of date, or incomplete

• Opt out of marketing communications at any time

• Make a complaint about how we have handled your personal information

To exercise any of these rights, contact us at hello@wiredco.com.au. If you are not satisfied with our response to a privacy complaint, you can contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised "Last updated" date. Your continued use of the Site after changes are posted means you accept the updated Policy.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your information, contact us at:

WiredCo® 91 615 681 617 hello@wiredco.com.au